EDL had reduced number of service procedures for installing an electrical meter transformers and distribution network construction for 22k/ 0.4KV nationwide from 6 to 3.
(Pursuant to the Regulation on Improving service procedures for installing electrical meter, transformers and distribution network construction, No 3578/EDL, dated 7 September 2018)
Less than 7 working days to install only an electrical meter without distribution network construction
Less than 15 working days to install an electrical meter with transformer installation
EDL has consulted with number of electrical installation companies with a purpose to improve installation service to customers to be faster. Such consultation will be continued to find out the best solution together.
You can contact us for obtaining application form for electricity installation and installation fee payment at all 6 branch offices of EDL and the Vientiane Capital Center for Electricity Bill Payment or download them from EDL’s website at: www.edl.lao.com
Call Centre available for emergency electrical repairs service center. Just dial 1199 (Call Center) and Smart Meter Project (a modern electrical meter collect and transfer electrical usage information automatically).